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Adapt your approach to meet the needs of others. By tailoring the way you connect with clients and team members, you can better advance agendas, assess business challenges and drive outcomes.
Gain essential skills to confidently prepare for productive meetings: set clear objectives, organize effective agendas, anticipate challenges, and foster a constructive environment for success.
Learn the five ingredients of a trusted relationship and use them in your client and office communication.
Use human motivation theory to truly understand the dynamics in your work relationships.
Leverage repeatable, structured techniques and tips that will guide you in building strong relations.
Be present—discover listening methods and lines of questioning that demonstrate your active participation.
