Blue-Mark Spotlight - Joel Foss, on Harnessing Diversity and Curiosity to Enhance Our Client Delivery

Written By :
Blue-Mark Spotlight - Joel Foss, on Harnessing Diversity and Curiosity to Enhance Our Client Delivery


Joel is widely recognized for his dynamic energy and the high level of engagement he brings to his client work. He is a dedicated professional who has skillfully combined his technical abilities with his interpersonal skills. His diverse experience spans various industries, providing him a unique perspective that he applies to all his endeavors. This enables Joel to engage genuinely with his clients, ask pertinent questions, and readily take on new tasks. Joel is motivated by a desire to make a significant impact on those around him and he consistently seeks environments that challenge him to grow, learn, and continuously strive for self-improvement.

What drew you to Blue-Mark?

One of the main reasons I was attracted to Blue-Mark was the diversity within the team. The firm's emphasis on valuing and leveraging the unique experiences and backgrounds of its employees deeply resonated with me, given my own diverse background. I believe this allows the team to approach projects from various angles, generating innovative solutions. In this stimulating environment, I get to share my insights while also learning from my colleagues and clients, making every day a learning experience.

What continuously excites me about Blue-Mark is our client-centric approach. We prioritize understanding the unique needs of our clients, which then enables us to create and deliver tailored solutions. I believe this fosters an environment of continuous skill development, encourages the exploration of new challenges, and offers a diverse range of projects to work on, keeping the work exciting and fulfilling.

How do you approach your work?

In my approach to work, curiosity, friendliness, and collaboration are paramount. I believe these traits form the foundation for building strong and productive relationships with clients. I am committed to my work and ensure that I give my best to every task I undertake. This commitment is reflected in my meticulous attention to detail. I immerse myself in the details of each project, regardless of its nature. This approach not only demonstrates my dedication but also ensures a smooth execution of every project, enhancing client satisfaction and building long-term partnerships.

What is your advice on building trusted relationships in the work environment?

In my view, the key ingredients for trust are reliability, collaboration, and competence. This means showing up consistently and giving your best; being open-minded, approachable, and enjoyable to work with; and possessing the necessary skills to assist clients in a meaningful way. By consistently demonstrating these qualities in every engagement, I have been able to build strong and trusted relationships with clients.

What does a successful engagement look like to you?

For me, a successful engagement is one that not only meets the initial objectives of the work but also imparts new learnings for both the client and me. I take immense pride in being able to equip my clients with the tools and knowledge to handle similar challenges in the future, thereby leaving a lasting impact. Success, for me, is not just about immediate project results, but also about creating value that endures long after the engagement is completed.

What is a fun fact about you?

A fun fact about me is my enthusiasm for exploring new hobbies and challenges. Whether it's learning watercolor painting, running a half marathon, or signing up for a new educational program, I'm always looking for ways to expand my horizons and improve myself. These experiences do more than just push me out of my comfort zone; they also serve as a reminder to not take everything too seriously. I believe that the start of any new endeavor can be challenging, but with dedication, patience, and a positive mindset, improvement and success are inevitable.

Download InfographicDownload Ebook
To learn more, talk to one of our experts.
Book An Appointment